Privacy policy

This page explains how the CareCove Health website handles your language preference and the details you share when you request contact.

Information in your enquiry

The form asks for your name, country, phone number, email, preferred language, a broad concern or speciality, contact preference and consent to reply. Please keep diagnoses, scans, identity documents and medical histories out of the initial enquiry.

Routing your request

When delivery is enabled, the website sends your enquiry through an email provider to the designated CareCove inbox. The care team uses the details to respond to your request. The website has no patient account or enquiry database. Copies can remain in the receiving mailbox and provider systems.

Language and site security

Choosing a language saves a preference cookie in your browser. On a first visit to the homepage, the site can use browser language and a country estimate from the hosting service. Where enabled, Cloudflare Turnstile processes technical browser and connection signals to protect the enquiry form from automated submissions.

Questions about your details

You can clear the language cookie through your browser settings. To ask about access, correction or deletion of an enquiry, reply to the care team’s message and identify the request using only the details needed to locate it.